Authentic Moroccan Rugs Accessible Worldwide

Terms of service

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE.

This website (BABAKECH) is operated by ONESTCOM LTD - COMPANY NUMBER: 13232775. Throughout the site, the terms “we”, “us” and “our” refer to ONESTCOM LTD. ONESTCOM LTD offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these Terms of Service were last revised. You may read a current, effective copy of these Terms of Service by visiting the “Terms of Service” link on the Site.

USE OF THE SITE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Unless otherwise noted, all materials, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, and written and other content that appear as part of the Babakech site (collectively, the "Contents") are copyrights, trademarks, and/or other intellectual properties owned by or licensed to Babakech. The Contents, and the Babakech site as a whole, are copyrighted as a collective work under applicable laws. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the site, or any related software. The site as a whole is protected by copyright and all worldwide rights, titles, and interests in and to the site are owned by ONESTCOM LTD.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Babakech. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Babakech without express written consent.

THIRD PARTY LINKS

Babakech may engage and endorse services offered by external third parties. However, even if these third parties are affiliated with Babakech, we do not manage these services and cannot vouch for these individuals or entities. Babakech provides these links solely for your convenience, and their inclusion does not signify Babakech's endorsement of the site. We hold no liability or responsibility for the accuracy, completeness, timeliness, reliability, or availability of any such third parties. External sites linked on our platform, each with separate privacy and data collection practices, are accessible at your own risk. Any concerns regarding these links should be addressed directly to the specific third-party website.

Certain content, products, and services available through Babakech's Service might include materials sourced from third parties. Links to third-party websites on our platform that are unaffiliated with us are provided for your convenience. We do not scrutinize or assess the content or accuracy of these third-party materials and disclaim any warranties or liabilities associated with them. Babakech is not accountable for any damages or issues stemming from the purchase or use of goods, services, content, resources, or transactions on third-party websites. Before engaging in any transactions, please carefully review the policies and practices of these third parties to ensure your understanding. Any inquiries, complaints, or concerns about third-party products should be directed to the respective third party.

SITE TRANSACTIONS

We reserve the right to decline service to any individual, at our discretion, without providing specific reasons, at any given time. Your content, excluding credit card details, may undergo unencrypted transmission involving transfers across different networks. This process may necessitate adjustments to comply with technical requirements for network or device connections. Credit card information is always encrypted during its transfer across networks.

You explicitly agree not to replicate, copy, duplicate, sell, or exploit any segment of the Service, its usage, or access, including any communication facilitated through the website enabling the provision of the service, without our explicit written authorization. The titles used in this agreement are included for convenience alone and will not limit or alter these Terms in any manner.

CHANGES IN SERVICES AND PRICING

Our product prices may change unexpectedly. We hold the right to adjust or cease the Service (or any part of it) at any time without prior notice. We won't be responsible to you or any third party for altering prices, suspending, or stopping the Service.

USER SUBMISSIONS: COMMENTS, FEEDBACK, AND MORE

By submitting any content—such as contest entries or creative ideas—whether at our request or unsolicited, you grant us unrestricted rights to edit, copy, publish, distribute, and use it in any medium. We're not obliged to keep it confidential, compensate you, or respond to it. While we may monitor, edit, or remove objectionable content at our discretion, you agree that your comments won't infringe on any third-party rights or contain unlawful, abusive, or harmful material. You must ensure accuracy and truthfulness in your comments, refrain from using false identities, and take full responsibility for what you post. We hold no liability for any comments by you or others.

ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Site that contains typographical errors, historical information, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

We have made every effort to display the colors of our rugs that appear on the Site as accurately as possible. However, because the actual colors you see will be determined by your monitor, we cannot guarantee that the display of any color on your monitor will be accurate.

The risk of loss and title for such items passes to you when we deliver them to the carrier.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the properties of the Babakech.com website, its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, charges, complaints, damages, losses, liabilities, costs, and expenses (including attorneys' fees), arising from or relating to your use of the Site in any way (including negligent or wrongful conduct).

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender,  religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Site or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Site or any related website for violating any of the prohibited uses.

GOVERNING LAW

These Conditions and any separate agreements, under which we provide you with services, shall be construed under the laws of the State of New York. Any dispute arising under these Conditions will be resolved solely by the state and/or federal courts sitting in the County of New York in the State of New York, and you agree to exclusive jurisdiction and venue in such courts.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 RETURNS & EXCHANGES

New orders are processed within 24 hours and sent straight to our Studio production team. The entire process - from setting up your loom to weaving your rug, to washing and drying, takes 12 - 16 weeks. Rugs 9' x 12' and larger can take extra time. Kindly check in with our team for order updates.

You're welcome to return or exchange items. Just give us a heads-up within 7 days of delivery and send the items back within 14 days. Unfortunately, we can't cancel orders, but if you have any problems, please let us know. Please note that you will have to cover the cost of returning items, and if they don't come back in their original condition, any loss in value is your responsibility.

SHIPPING

We provide free express shipping through trusted partners like Aramex, FedEx, and DHL, delivering them worldwide, except in select countries where shipping might not be available! Revel in the convenience of swift delivery, typically within 3 to 5 days (with a maximum of 10 days) to your doorstep, after the weaving process is completed. While we collaborate with reliable shipping companies, please note that unforeseen delays in shipping are beyond our control. Nonetheless, our commitment to delivering exceptional quality remains determined, ensuring your absolute satisfaction with each order.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Additionally, we cannot control unexpected delays caused by customs procedures. Your patience is greatly appreciated in this matter, as we strive to provide a smooth shipping experience for your valued purchase.

REMINDER

Size and Measurements: When it comes to our rug sizes, there might be a slight variation of 5% to 10% in their final measurements. It's worth noting that fringes aren't accounted for in the overall size. Also, keep in mind that variations in sizing can occur due to different measurement methods and the natural tendency of wool to shrink.

Design: For our custom rugs, be aware that there might be a minor design difference from the original rugs. This difference occurs because they're handmade using the traditional weaving process, which can slightly affect the patterns.

Color: While we strive for accuracy, the color of our listed rugs might differ slightly due to factors like photographic lighting sources or variations in monitor settings.

DISCLAIMER

THE PROPERTIES OF THE Babakech.com WEBSITE, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT OR PRODUCTS, INCLUDING BUT NOT LIMITED TO THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, OR RELIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, THIS SITE AND ITS MATERIALS AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. BABAKECH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BABKECH MAKES NO REPRESENTATIONS OR WARRANTIES THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE, THE SERVER THAT MAKES THE SITE AVAILABLE, OR ANY EMAIL SENT TO YOU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS ENTIRELY AT YOUR OWN RISK. BABAKECH MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE USE OF THE MATERIALS ON THIS WEBSITE IN TERMS OF CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, RELIABILITY, OR OTHERWISE. BABAKECH RESERVES THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS, AS WELL AS TO CHANGE OR UPDATE INFORMATION AT ANY TIME (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER). SOME STATES DO NOT ALLOW WARRANTY LIMITATIONS OR EXCLUSIONS, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT SHALL THE PROPERTIES OF THE Babakech.com WEBSITE, OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM (A) THE USE OF, OR INABILITY TO USE, THE SITE; (B) THE PERFORMANCE OF THE SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THE SITE; OR (C) THE CONDUCT OF OTHER USERS OF THE SITE, EVEN IF BABAKECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ARE COMPLETELY RESPONSIBLE FOR YOUR USE OF THE SITE. THESE LIMITATIONS APPLY REGARDLESS OF WHETHER THE ESSENTIAL PURPOSE IS NOT MET OR WHETHER A LIMITED REMEDY EXISTS. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.